Information We Collect

We collect information that you provide directly (such as your name, email address, phone number, and booking details) as well as limited technical information (such as device, browser, and usage data) when you use our website.

How We Use Your Information

• To process bookings, payments, and provide customer support.
• To communicate important updates about your stay and our services.
• To improve our website, offerings, and guest experience.

Sharing & Third Parties

We may share necessary booking information with our partner properties and trusted service providers (such as payment gateways) strictly for the purpose of delivering our services. We do not sell your personal data.

Data Security & Retention

We use reasonable technical and organisational measures to protect your information. Data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by law.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at privacy@vanavya.com.