Refund Eligibility

Refund eligibility depends on the cancellation terms that applied at the time of booking. Some rates are fully refundable within a specific window, while others may be partially refundable or non-refundable.

Refund Process

• Approved refunds are processed to the original payment method wherever possible.
• Processing times may vary by bank or payment provider and can take several business days to appear on your statement.
• Any applicable fees, taxes, or non-refundable charges will be deducted as per the original booking terms.

Partial Refunds & Credits

In some cases, we may offer partial refunds or stay credits instead of a full refund. Such arrangements will be clearly communicated by our team at the time of resolution.

Contact for Refund Queries

For questions about an existing refund or to check eligibility, please contact reservations@vanavya.com with your booking ID and payment reference.